Insights
-

The age of AI industrialisation in banking
Icon Solutions’ Tamsin Crossland examines banking’s artificial intelligence industrialisation challenge. The principal AI architect argues that banks now need stronger data foundations, operational governance, and flexible infrastructure to move beyond pilots.
-

Business leaders don’t know the difference between AI and IA – and it’s costing them
The business world is fighting a dangerous case of AI FOMO.
-

ChatGPT shopping traffic remains niche
New research suggests ChatGPT is useful for complex shopping, but not yet a broad commerce channel.
-

Made in TSMC: AI content disclosure rules are coming
Europe wants clearer labels on machine-made digital content. The next compliance burden will sit inside publishing, procurement, marketing, customer service, and public communications.
-

It’s time to prove the public sector’s productivity promise
Public-sector AI claims are now measured in saved hours. The harder question is whether those hours become better services, lower backlogs, safer systems, and less pressure on staff.
-

London Tech Week put Britain’s infrastructure gap on show
London Tech Week exposed the hardware behind Britain’s AI ambition. Investment headlines now have to survive contact with chips, power, land, data centres, and the grid connections needed to make them useful.
-

AI agents need their own security model
AI agents create security risks because they can take action.
-

What online safety data can and cannot prove
Online safety data can reveal concern without proving policy design.
-

Why does Britain’s digital skills gap keep growing?
Britain’s digital skills gap reflects deeper weaknesses in workforce adaptation.




